If the returns tag is still attached and item is in an unwashed, unaltered and unworn condition, returns will be accepted if delivered back within:
a) 7 days from arrival of package for local delivery
b) 7 days from arrival for overseas delivery
You will be refunded in the form of store credit of the value of items bought. An email notification will be sent to you once your store credit has been updated.
Sale items and purchases made with discount coupons are returnable and exchangeable subject to stock availability. Items that are damaged, marked or altered may not be accepted and may be sent back to the customer.
If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability. If we do not have the preferred size in stock, we will give you store credit of the item value. If you have any other enquiries or feedback, please do not hesitate to email us at firstname.lastname@example.org .
Our working hours are weekdays from 10am to 6pm. Emails sent outside these hours will be replied in the morning of the next working day. Rest assured any enquiries will be answered.